AMREIN ENGINEERING SharePoint Web Parts   |   Office 365 Web Parts   |   Support   |   Search   |   About us   |   Home  
  AE Sharepoint: Support Area Deutsch English  


Sharepoint Web Parts  

Digital Clock Webpart  

Stock Chart Webpart  

Stock Quotes Webpart  

Dilbert Webpart  

Quote of the Day Webpart  

"Spotlight On.." Webpart  

"Tip of the Day" Webpart  

Lightbox Webpart  

Tabs & Accordion Webpart  

Weather Webpart  

Slideshow Webpart  

Currency Rates Webpart  

Media Player Webpart  

YouTube Player Webpart  

Map Chart Webpart  

Org Chart Webpart  

Tiles Webpart  

Chart Webpart  

Google Chart Webpart  

Hero Webpart  

News Tiles Webpart  

Cafeteria Webpart  

RSS Feed Ticker Webpart  

SQL Viewer Webpart  

Google Map Webpart  

Quick Poll Webpart  

Quick Survey Webpart  

Audio Player Webpart  

Geo Mapper Webpart  

SQL Chart Webpart  

Exchange Calendar Webpart  

Exchange Events Webpart  

Call to Action Webpart  

Quick Links Webpart  

Filter Webpart  

Image Rotator Webpart  

Navigator Webpart  

KPI Webpart  

Page Hits Webpart  

Picture Menu Webpart  

Timer Webpart  

Podcast Webpart  

SQL Bullet Graph Webpart  

User Spotlight Webpart  

List View Webpart  

Staff Directory Webpart  

Birthday Reminder Webpart  

News Carousel Webpart  

Team Members Webpart  

Christmas Webpart  

Classifieds Webpart  

Image Menu Carousel Webpart  

Timeline Webpart  

Banner Rotator Webpart  

AZ Index Webpart  

Blog Roll Up Webpart  

Discussion Roll Up Webpart  

Document Roll Up Webpart  

News Roll Up Webpart  

Task Roll Up Webpart  

Calendar Roll Up Webpart  

Quick Form Webpart  

Twitter Webpart  

Upcoming Events Webpart  

Welcome Webpart  

Color Calendar Webpart  

Image Carousel Webpart  

Metro Grid Webpart  

Goal Thermometer Webpart  

Swipe Gallery Webpart  

List Rotator Webpart  

List Search Webpart  

Bullet Graph Webpart  

Accordion & Tabs Bundle  

Accordion List Webpart  

Tabs List Webpart  

Microblog/Chat Webpart  

Toast Notifications  

Vacation Planner Webpart  

Multilevel Tile Webpart  

Inspired Tiles Webpart  

Facebook Timeline Webpart  

Zip Creator  

Web Part Support  

Web Part Bundle  

Sharepoint Web Part Support

Standard Support (free of charge)
Access to Support via email / forum only
Average Response time: 2 - 3 working days
Minor upgrades within the version purchased are always free of charge

Basic Support Contract (duration: 12 months)
Unlimited access to Support by e-mail, phone and fax
Guaranteed response time of max. 1 business day
Minor upgrades within the version purchased are always free of charge
Major upgrades are free of charge within one year of purchase

Premium Support Contract (duration: 12 months)
Unlimited access to Support by e-mail, phone and fax
Guaranteed response time of max. 4 working hours (within one business day)
Minor and Major upgrades are free of charge
Dedicated Support technician

Support Options
Web Part Basic Annual Support
Basic technical support provides up to 4 incidents per year,
1 business day response time plus free service packs.

Price: USD 75.00 per Web Part and Year

Web Part Premium Annual Support
Premium technical support provides an unlimited number of incidents per year, 4 hours response time, office hours GMT+1, 
free service packs, updates and new releases.

Price: USD 175.00 per Web Part and Year

Web Part Premium Enterprise Annual Support
Premium Enterprise technical support covers all our web parts and provides an unlimited number of incidents per year,
4 hours response time, office hours GMT+1,  free service packs, updates and new releases.

Price: USD 725.00 per Year.

The Premium Enterprise support contract is set up for a fixed period of 12 months. If the contract is not cancelled in writing no later than three months before the expiry of the fixed period of the contract, the contract is tacitly extended by a further 12 months. In this case, the customer will be invoiced 30 days before expiry of the existing contract.


Technical Support Contact Information
If you find that you cannot resolve an issue using the above tools, our Technical Support staff will be ready to handle your technical support needs. You can reach our staff by submitting a request by email.


Premium Support contract owners may use the following phone numbers:
International: +41 62 823 75 75
Working hours: Mon-Fri 9am - 7pm CET (3am - 1pm EST)

Email: support@amrein.com
 
© 2020 AMREIN ENGINEERING AG





Professional developed webparts for little money that are constantly being improved at no extra cost.

Michiel Booij, Stichting Accolade



Subscribe to our Newsletter:

Web Part News RSS Feed:

RSS Feed

Follow us on Twitter: